Gota Canal  /  On Board  /  Ships  /  Company
Itinerary  /  2008 Schedules & Fares
2009 Schedules & Fares  /  Good to Know

General Information and Booking Conditions

Important information
Berths in double cabins cannot be booked by passengers travelling alone. Children must be at least 7 years old and sleep in a separate berth. There are no child discounts.

The cabins are fitted with bunk beds (except on the main deck of M/S Diana) and are about the same size as a sleeping compartment on a train. As the berths vary in length, we ask that you tell us ahead of time if you are above medium height. The cabins are fitted with a washbasin with hot and cold water. There are showers on all decks, except for shelter deck on M/S Diana, and toilets on all.

The shelter deck contains the dining room and the lounge, which also serves as a bar. The ship also has a mini-shop and a small ship s library. There is neither radio nor TV on board.

The tour guide holds daily information meetings in three languages (Swedish, English and German) to let you know what is going to happen during the day, tell you about the history of the canal and the local sites, as well as provide practical information. The tour guide is available throughout the cruise and even leads some of the shore trips.

Clothing chosen for daytime wear should be comfortable as much of the time is spent outdoors. We recommend walking shoes for the excursions. Tradition has it that the guests change to something a bit more elegant for dinner, but going so far as a dark suit is not essential sportily elegant is quite sufficient.

Our ships are charming, but old, which means that thresholds are high and stairways steep. In addition, most shore excursions are on foot. For this reason, if you are physically disadvantaged, you should indicate this when booking and bring along a personal companion.

The menu at lunch and dinner is fixed. Special requirements concerning food must therefore be notified in advance.

For safety reasons, and for the comfort for other guests, smoking is only permitted outdoors at the places so marked.

Arrival times are approximate, as weather and traffic conditions can cause some delays. For that reason you should arrange to have a good time margin for continued travel on the day of arrival. The shipping company can not be held responsible for any additional costs in conjunction with delays that are beyond the company's control. There is no long-term parking near the quays in Gothenburg and Stockholm.

Discount for two-way travel: 20% discount is given on the return journey when booking a two-way cruise (only 4-day cruises). Note that the cost for overnight hotel accommodation in Gothenburg or Stockholm is additional.

Hotel accommodation: We can offer special rates at centrally located first-class hotels in Gothenburg, Stockholm, Motala and Söderköping.

Booking Conditions
This price list is valid for reservations from USA and Canada.

The shipping company reserves the right to cancel trips, as well as to make changes in excursions or schedule. The shipping company offers no reimbursement in cases of force majeure, that is situations beyond the company s control including weather conditions, strikes or lockouts and technical problems at bridges, locks and ports, but not limited to these. In such events passengers are advised to contact their own travel and/or home insurance agents.

Reservation and payment: A deposit amounting to 20 % of the total trip cost must be paid within 14 days of booking. Full payment of the remaining amount is due no later than 40 days prior to departure day. Should booking occur later than 40 days prior to departure, the entire amount shall be paid immediately. Special conditions apply to group reservations.

Organiser: Rederi AB Göta Kanal, tel +46 (0)31 80 63 15, fax +46 (0)31 15 83 11, e-mail bookings@gotacanal.se

Change fee: Changes in the booked trip leading to another departure date, point of departure, trip length or price will be seen as a cancellation and rebooking. In such cases a fee will be debited in accord with the cancellation rules below.

Cancellations: The following conditions are in effect for cancellations:
  • For cancellations received more than 40 days prior to departure date, an administrative fee of USD 75 per person will be deducted from refund.
  • For cancellations received between 40 and 20 days prior to departure date, 50 % of the ticket price plus an administrative fee of USD 75 per person will be deducted from refund.
  • For cancellations received later than 20 days prior to the date of departure, or for passengers who do not arrive at the ship prior to its departure, no refund is made.
  • Special conditions apply to group reservations.

Cancellation insurance: It is recommended that passengers take out some form of cancellation and travel insurance. Such are not available through the shipping company.
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